We will do our best to keep you safe and make sure you enjoy your time with us as you participate in our events and activities.
However, Spiritmen Ltd. cannot be held responsible for issues, loss or physical injury arising from:
- medical conditions that we have not been advised of well before or when making your booking.
- failure to follow the instructions of the guide, tutor or other member of staff.
- clothing or footwear that is inappropriate for the forecast weather or, failure to wear provided safety equipment.
- excessive consumption of alcohol or use of drugs.
- unreasonable or aggressive behaviour.
Please take time to read the details and recommendations below about the activity you are participating in. We will ask you to sign a liability waiver when you arrive for your class or event.
Fitness and Agility
Silent Pool Distillers is based in the beautiful Surrey Hills. As you would expect from the name, the local terrain can be hilly. Our walks are mainly on 'unmade' surfaces with all that entails from; tree roots, rocks, mud and, uneven surfaces. Participants will need to be sufficiently fit and agile to complete the walk at the level of difficulty and duration specified in the forecast weather conditions. If you are in any doubt about the suitability of the walk for your ability, please contact us before or, when making your booking.
Allergies and Medical Conditions
If you have a pre-existing condition or tendency to react significantly to insect bites, stings or plant-based irritants please ensure you take whatever precautions are necessary or bring adequate medication with you.
Spiritmen Ltd. cannot be held liable for loss or injury caused by natural hazards.
Clothing and Equipment
Please be sure to wear footwear (walking boots recommended) and clothing appropriate to the conditions and weather forecast.
Please also bring sufficient water for your needs and any snacks or treats you prefer to keep up your energy levels.
Fitness and Yoga Classes
This is an intermediate level Yoga class. There will be alternative poses suggested for those who consider themselves beginners at Yoga. There are risks to participating in any form of exercise including Yoga. Please read the following questions: Have you ever been advised not to take exercise? Do you ever feel faint or dizzy? Do you or your family have history of heart disease? Have you recently had surgery or serious illness? Are you currently taking medication? Are you pregnant or recently given birth? Do you smoke? Do you have high blood pressure? Do you have high cholesterol? Are you diabetic? Are you asthmatic? If your answer to any of these is Yes, please consult your doctor before participating in any exercise.
You will be asked to sign a waiver before participating in your first class to confirm you understand the risks involved in exercise, have given your informed consent and are participating at your own free will in any of our exercise programmes.
Allergies and Medical Conditions
Some of our craft events involve handling of plants and other materials that may, in rare circumstances, aggravate any medical conditions you may have such as allergies. If you have any pre-existing medical conditions that may be triggered please contact us either before or at the time of booking and let us know. We will then either advise you as to whether the course is suitable or ask the tutor to source alternative materials if possible.
Spiritmen Ltd. Cannot be held responsible for problems arising from previously known medical conditions if we are not advised of them in advance.
Tools and Equipment
Many crafts involve use of sharp tools and equipment. Please follow the tutor’s instructions on correct use of these items to avoid accidents. If you have any medical condition that may impede your safe use of such equipment please contact us before or when making your booking to discuss it.
Our Artisan Tasting Day takes place at our Distillery where site access conditions are described here and, at other locations close by. A walk of 200m or so on slightly uneven footpaths connects our site with the Albury Vineyard and it is recommended that you wear footwear suitable for the terrain and clothing appropriate to the forecast weather conditions.
Our tasting days are intended to showcase the products of the partners involved. As a result, our ability to meet specific dietary requirements is limited by the ingredients they use. The content and dietary limitations of the partners for our Artisan Tasting Day are listed below:
Silent Pool Distillers
Silent Pool Gin contains honey so is not suitable for vegans, as does our Honey and Grapefruit Gin. We have other gin based products as alternatives.
Information for Coeliacs: Silent Pool Gin is produced using a wheat-based ethanol, however, this should not be a problem for coeliacs. Even when a cereal that contains gluten is used as an ingredient, all spirits are distilled during the manufacturing process and as this removes any trace of gluten. Therefore, all spirit drinks (including malt whisky which is made from barley) are safe for people with coeliac disease. Having said this, the distillery is not actively 100% gluten free and therefore there is the possibility of trace amounts being present. For this reason, it is dependant on the severity of the allergy, so the decision is left up to the customer.
Lunch is a Ploughman's which contains both cheese and bread containing gluten.
Norbury Park Farm Cheese Company
Norbury Park Farm cheese is made with cows' milk and therefore unsuitable for vegans or the lactose intolerant. Unfortunately, we do not have vegan cheese alternatives.
Albury Vineyard wines are suitable for vegans. Distillery Activities Our Distillery is an industrial foodstuff production environment. Courses and Events that take place in our Distillery will involve potentially hazardous activities. We will do our best to keep you safe and make sure you enjoy your time with us. However, Spiritment Ltd. cannot be held responsible for loss or injury resulting from participant’s failure to follow health and safety instructions or take reasonable care to avoid collisions with vehicles, equipment or structures.
Health and Safety
Our Distillery is an industrial foodstuff production environment. Courses and Events that take place in our Distillery will involve potentially hazardous activities. We will do our best to keep you safe and make sure you enjoy your time with us.
However, Spiritment Ltd. cannot be held responsible for loss or injury resulting from participant’s failure to follow health and safety instructions or take reasonable care to avoid collisions with vehicles, equipment or structures.
Allergies and Medical Conditions
Distilling involves the handling of ingredients and materials that may, in exceptional circumstances cause irritation or aggravate allergies. Aspects of our processes may also involved heat and potentially pro-longed periods of standing. If you have any pre-existing medical conditions that may be triggered please contact us either before or at the time of booking and let us know. We will then either advise you as to whether the activity is suitable. Spiritmen Ltd. Cannot be held responsible for problems arising from previously known medical conditions if we are not advised of them in advance.
Distillery Site Accessibility
We have a limited number of Disabled parking bays outside the distillery.
All other vehicles we ask to park in the public Silent Pool Car Park. A lovely two-minute stroll from us.
We advise during the winter, with the dark evenings, anybody attending a 7pm tour to bring a torch as the public walkway up to us is not well lit and we would hate for anyone to injure themselves getting to or going from their tour.
Coaches will need to drop its passengers in the public Silent Pool car park as access to the site is narrow.
Mini buses with up to 24 seats will be able to drive up to the front of the distillery to drop off passengers before parking in the public Silent Pool car park.
If you have special access requirements please contact us before your visit and we will do our best to accommodate your needs.
Our Distillery site is a foodstuff preparation area so we are unable to allow dogs on site. We do not recommend leaving dogs in cars. As a result, we do not recommend participants bring dogs with them. Sorry.
We would like everyone to be able to enjoy a visit to our premises. Because parts of our site are used for foodstuff preparation we are unable to allow any animals in these areas. However, if you wish to visit with your registered Assistance Animal please contact us before making your booking and we will discuss how we can accommodate your requirements.
Our distillery tours are for participants aged 18 or above. The distillery is a working production area with all the activity and machinery that entails. Consequently, our associated tours, events and activities are not suitable for children unless specifically stated.